AI receptionist on WhatsApp
Answers patients on your clinic’s own WhatsApp number — timings, fees, services — and books, moves or cancels appointments.
About DocTrack AI
DocTrack AI helps clinics answer patients, manage appointments and keep care moving — on WhatsApp and the web, around the clock.
One connected workflow
From first message to visit
Answer
Patients get clear replies, day or night.
Book
Only available appointments are offered.
Follow up
Reminders help patients arrive on time.
Why we built it
Patients message when it suits them — late at night, during prayers, on Sundays. The receptionist is on another call, the doctor is with a patient, and the message waits. By morning the patient has booked somewhere else.
Then there are the empty chairs: appointments people forget, cancellations nobody hears about in time, and the same questions about timings and fees answered fifty times a day.
DocTrack gives every clinic — from a single doctor to a hospital — a receptionist that replies at once, in the patient’s language, and only offers times the doctor is really free.
What DocTrack does
Answers patients on your clinic’s own WhatsApp number — timings, fees, services — and books, moves or cancels appointments.
A booking link and chat window with your clinic’s name and colours, showing only the real free times of each doctor.
Reminds patients before their visit and offers freed-up slots to people on the waitlist, so fewer chairs sit empty.
Appointments, doctors’ schedules, patients and conversations in one place for the doctor and the front desk.
What we believe
A message at 11 PM deserves a reply at 11 PM. The AI only offers times that are really free, in the clinic’s own time zone.
Doctors set the hours, fees and services. When a question needs a person, the conversation is handed to the clinic’s staff.
Every clinic has its own space. One clinic can never see another clinic’s patients, bookings or messages.
Replies in your patients’ own language, shows fees in your currency, gives your country’s emergency number and books in your time zone.
Who it’s for
Used by clinics in different countries — each clinic books in its own time zone, currency and language.
Register in a few minutes, add your doctors and hours, and try DocTrack free for 3 days.